Caroline Knowles - Agency Owner

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Caroline Knowles is the owner of Magical Distractions Travel Co. and the founder of Magical DIStractions, a site dedicated to her passion for Disney travel. She is also a travel writer for where she is known as the Gulf Coast Traveling Mom. Caroline lives on the Gulf Coast in Fairhope, Alabama with her husband and two children.

Meghan Owens

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I am thrilled to be a member of this agency! I took my first trip to Walt Disney World in 2000 when I was 11 years old. That was all it took to hook me on as a Disney fanatic. When my husband and I got married, of course I had to bring him to the magical side. My husband and I have been married for almost six years and have a precious fur baby.

I have traveled to Walt Disney World too many times to count, with many future trips in the works. I am also a participant of Run Disney. I have ran both the Star Wars Half Marathon and the Princess Half Marathon and plan to run the WDW Marathon in the near future. In addition to traveling to Walt Disney World, I am a  Silver Castaway Club member. Disney cruises are incredible and I would love to help you figure out the best trip for you!

I love trying out new restaurants every time I travel, as well as staying at different resorts each time. I have stayed at all Value Resorts, as well as most Moderate and several Deluxe Resorts. I can help you with all things Disney from booking to FastPass+ reservations to dining. I am excited to share my love of travel with you and help guide you through the process! Please feel free to reach out. Meghan lives in Clanton, Alabama.



I am resident of the Alabama Gulf Coast. As the mother of three, I have logged many miles, from traveling as soccer mom to family vacations. As mother of a family addicted to Disney, we have traveled there many times from long weekends to week long trips. I have traveled while pregnant and with children through all ages, from baby to teenagers. These trips have given me a wealth of knowledge that I love to share with others. My services are free and allow you to relax and enjoy your vacation with your family! I can help you with all of your travel plans and needs. Tasha resides in Satsuma, Alabama.


Lyn Lough


Hi, my names is Lyn Lough and I LOVE to travel.  My first Disney trip was at 8 and I fell in love with The Mouse’s world!  I’ve been lucky enough to have visited all the Disney parks (Florida, California, Hong Kong, Shanghai, Paris and Tokyo) Being a travel agent is a dream come true for me.  I have traveled to 34 countries and 6 continents…living in Italy for a semester in college and more recently, China for almost 2 years. 

I am from Texas but live in Arkansas now.  I’ve been married for almost 24 years and have 3 kids and 2 dogs.  I’ve traveled with kids from just a few months old to teenagers/child to young adult/teenager/tween.  I’ve also planned wonderfully relaxing vacations as well as exciting ones-cage dive with great whites/feed a tiger/hold a koala/bungee jump from the worlds first bungee location  I will work hard to plan your perfect vacation. 

I have personal experience with Sandals, Royal Caribbean and Carnival Cruise Line. I graduated Harding University with a degree in Education, got my Masters at Texas A&M University and have now begun my travel education journey as a graduate of Disney’s College of Knowledge with many more classes planned so that I can better serve your travel needs.


Katie Washington

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Katie is originally from Philadelphia, PA but now lives with her husband and two year old son south of Atlanta in Locust Grove, GA. Despite living a few states away from the Most Magical Place on Earth, Katie and her family frequent the Walt Disney World Resort quite frequently.

Katie first visited the Walt Disney World Resort when she was 3 years old and still looks forward to each and every trip to see "The Mouse." Katie and her family have visited Walt Disney World more times then they can count and have attended many of the magical extras that Walt Disney World has to offer, such as Mickey's Not So Scary Halloween Party, Mickey's Very Merry Christmas Party, Epcot's Food and Wine Festival, and many more!

Katie loves to help her friends and family plan their Disney vacations from the best resorts to stay at, FastPass+ selections, and great places to eat. She would love to help you plan and make your next vacation to Walt Disney World a magical one!


Ashley Guidry

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Ashley is a passionate travel and Disney enthusiast. When not planning trips, she works as a talent graphic design artist. She has been to Disney too many times to count including both Disney World and Disneyland. Her friends and family often look to her as their personal Disney expert when planning their trips. 

Aside from Disney, she has traveled to many places across the US and has visited many destinations across Mexico. She can help plan a variety of vacations whether it be with family, large groups, or even a romantic getaway. Afterall, traveling alongside her boyfriend is her favorite past time. She hopes to share her passion and many experiences travel with you.

She can’t wait to guide you on your next magical travel adventure and looks forward to hearing from you! Ashley lives in Baton Rouge, Louisiana.

Lisa McBride


Lisa McBride and her family are life long residents of Louisiana, the Bayou State. On the worldwide web, she is known as mickeystoontown. Her first family trip to Walt Disney World was in 1998. Little did she know that she’d be hooked and would return year after year. Lisa and her family now have 20+ Walt Disney World trips under their belts and have spent nearly 200 nights in Disney resort hotels.

Her travel experiences include traveling with a baby, a toddler, pre-teens, teenagers, extended family, and multiple family groups. Her mother, 83, frequently travels with them. Lisa’s husband suffers from epilepsy so she can share her tips for traveling with someone with that condition.  In addition to annual trips to Disney, Lisa and her family have cruised to the Bahamas on the Disney Dream, visited two SeaWorld parks, Universal Studios Orlando, Dollywood, Silver Dollar City, Gatlinburg, San Antonio, and many more vacation destinations. Road trips are frequent and she loves to venture off the beaten path. Her goal is to travel the world and stop at all of the quirky pit stops along the way.

With all of these trips comes knowledge and she is more than happy to share that knowledge with her clients. Lisa lives in West Monroe, Louisiana.

Rebecca Jones

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Hello, my name is Rebecca. I live in New Orleans, Louisiana. I am a wife, mother, and avid Disney fanatic. After years of planning trips for family and friends, I decided to become an official travel agent.  I would like to share my personal experiences in creating itineraries, reservations and travel arrangements with all. To me, there is no group that is too small or too large for me handle. My goal is to ensure that you have a stress free and magical vacation that your family will remember forever!

Contact me to let me know how I can help you have a magical vacation!


Stephanie Whipple

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Stephanie Whipple and her husband George are residents of Maryland and have 2 cats and 1 dog. Her first Walt Disney World trip was as a teenager and turned her into a Disney enthusiast who now has visited The Walt Disney World Resort over a dozen times and has also visited Disneyland, with her first Disney Cruise Line cruise already booked. Her love for travel has extended to many other locations in the USA, including Las Vegas, southern Utah national parks such as Zion National Park and Bryce Canyon, the Grand Canyon, Kentucky, Virginia, and more, along with trips to Canada to visit Niagara Falls and a Carnival cruise to the Bahamas. She has also visited Universal Orlando several times as well as many other amusement parks such as SeaWorld Orlando, Busch Gardens Tampa Bay, Busch Gardens Williamsburg and many others on the East Coast. Her goal is to start travelling the world very soon and visit every continent with her husband.

Stephanie has stayed at multiple Disney resorts and eaten at a majority of the restaurants in the theme parks, resorts and Disney Springs. Past trips have included Epcot International Food & Wine Festival, Mickey's Not So Scary Halloween Party, Mickey's Very Merry Christmas Party, Epcot International Festival of the Arts, Keys to the Kingdom tour, Wild Africa Trek tour and many more special activities. She loves to plan trips for her friends and family and has a ton of experience helping to plan the best accommodations, dining reservations and FastPass+ options. She would love to help you create the perfect vacation for your family!


Angela Miles


Angela is a mother to 5 children and currently lives in Woodbury MN.  She first visited Walt Disney World in 1985 as a young child, but it wasn’t until she returned with her young son in 2002 that her love of Disney grew into a passion.  Watching the smiles and wonder of her little boys face was all she needed to know that Disney really was the most "Magical place on earth!” Angela along with her husband Steve have returned to Disney each year, sometimes twice a year to spend one splendid week with their children.  Angela has become an expert in planning her own Disney vacations,  and now enjoys sharing her expertise with other families. She specializes in the Walt Disney World Resort and can help with all aspects of planning, including picking the right resort, knowing which days to visit each park, dining options and fast passes.  

When her 3rd son was born in 2010 with a severe peanut allergy she worried about traveling with him, but Disney makes it easy and worry free, and she has great advice on how to make life easier to travel to Disney with allergies.  Additionally, her family enjoys sailing with Disney Cruise Line. Angela is excited to help you make your Disney dreams come true, so leave the planning to her!

Emily Watson

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Hiya pal! My name is Emily Watson and I live in the North Star state of Minnesota. I have been traveling to Walt Disney World for over 30 years. I have visited too many times to count! The first time I visited was 1988 and I fell in love! So much, that when I got married in 2007, our honeymoon was to Walt Disney World! I have stayed at multiple resorts, across all price ranges.
I love to learn about all things Disney, across all destinations. Past trips have included the Epcot Food & Wine Festival, Mickey’s Not So Scary Halloween Party, and Mickey’s Very Merry Christmas Party. I would love to help you and your family plan your dream trip!


Rhonda Tilly


Rhonda lives in Florence, Mississippi with her husband Steven, young son, Michael, and Dachshund, Duke.  She has been to Walt Disney World over fifteen times in the last six years, staying in value, moderate, and deluxe resorts.  Rhonda has traveled extensively and especially enjoys visiting New York City and Europe.  Her very favorite vacation is a Disney Cruise Line vacation.  Rhonda and Steven took eight cruises as a couple after they married.  Now they are introducing Michael to the Disney Cruise life.  As a platinum-level cruiser, Rhonda has cruised on each ship and can answer any questions you may have about the Disney fleet.  

When she is not traveling, Rhonda teaches English courses for Liberty University Online.  She is a huge sports fan, especially tennis, and has enjoyed visiting the French Open and US Open tennis tournaments.  Wimbledon and the Australian Open are on her bucket list to enjoy in the future.  

Rhonda loves sharing her enthusiasm for the "Disney difference" with all of her friends, family, and clients.  She will be thrilled to enthusiastically plan your family's next "best vacation ever" too!


Jennifer Dowling, ACC

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I have been in the Travel Industry since February of 2011. I took my first trip to Walt Disney World in 1974 when I was four years old. The park was still very new and I was very young, but I still have many vivid memories of that trip.

 I now have traveled to the “World” numerous times, with many more trips planned for the future. I also sailed with Disney Cruise Line for the first time in 2011.  It was such an amazing trip, that I did 2 more cruises the next year!  I have cruised with them again in 2014, twice in 2016, and 10 nights with them in 2017, making me a Gold Castaway Club Member currently. I have more cruises planned with Disney for the future.  Cruising with Disney is great fun and I would love to help you plan your perfect cruise.

My services include make dining reservations for my Disney clients and I can help you decide what may work best for your family. I have eaten at many of the Walt Disney World Restaurants, experiencing most of the Character meals offered. I love staying on property and have now stayed at all of the Value and Moderate Resorts and many of the deluxe Resorts as well. My goal is to stay at all onsite resorts so that I can have personal experience with them and better guide my clients on which one may work best for them.

Being a Mom of 3 and Grandmother of 2, I know how to plan a Disney vacation with a family in mind—especially traveling with young children and all the activities offered for them. I have also traveled to Walt Disney World with other adult friends and have taken a few solo trips, so I know how touring plans change depending on whom you travel with.  
I have also sailed with Disney on a few all adults only groups, as well as trips with children and even a couple of multi generation cruises with family members and friends of all ages.

I am a Graduate of the Disney’s College of Knowledge and attended the Disney World Agent Education Program in 2011, which is held right at the Walt Disney World Resort for onsite training. In 2014, I attended the Disneyland Agent Education Program held at Disneyland Resort.  These Agent Education Programs help agents learn new things about the destinations, allow us to tour many of the onsite resorts and the different rooms they have to offer, as well as gives us hands on experience.

I am also A Universal Orlando Specialist,  Princess Cruise Line Commodore Graduate, a Norwegian Cruise Line Gold Shield Freestyle Certified Graduate, A Sea World Parks and Entertainment Specialist, A Hotel Excellence by Marriott Graduate, an InterContinental Hotels Group Graduate, a Carnival Cruise-ader (the highest level), an Atlantis Specialist, A Certified Sandals Specialist, a Legoland Graduate, A Breezes SuperAgent, A Holland American graduate, a MSC graduate, as well as many other hotels and destinations.  I am currently working on my Royal Caribbean, and Oceana Degrees.  
I have personal experience on Norwegian Cruise Line and Princess Cruise Line.  I have visited Universal Studios Orlando several times. I have also visited Legoland Florida, Sea World Orlando and Busch Gardens Williamsburg and Tampa. I attended a Sandals Familiarization trip in July/Aug of 2016 in Jamaica and stayed at 2 of their resorts and toured 3 additional resorts while I was there. I have also attended a Universal Agency Familiarization trip in Feb. 2017.

I attended the 2017 CruiseWorld’s STAR Program! The STAR Program is designed to support the success of travel advisors who operate in a variety of business models and who possess a wide range of expertise. I was hosted at the event and took part in an enhanced CruiseWorld experience. I also was specially invited to arrive several days early to do a Fort Lauderdale Hello Sunny Familiarization trip, learning about what Fort Lauderdale has to offer.

I achieved my greatest accomplishment as a travel agent in January 2015, earning my Cruise Lines International Association (CLIA) Accredited Cruise Counsellor (ACC) certification. This certification is earned by taking special cruise classes, attending seminars on cruising, touring several ships, sailing on different ships and sales.

Let me do the Planning so you can do the Playing! Jennifer lives in Swanton, Ohio.


Shannon Harmer

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Hey everyone! My name's Shannon and I'm a Disney Nerd from Philadelphia, PA. I caught the Disney bug at a young age, and as I get older the bug keeps biting harder and harder! Since I graduated from college, I've been to WDW over 10 times as an Annual Passholder, Disney's Aulani Resort and Spa in Ko Olina, Hawaii and have upcoming trips scheduled including to Disneyland and back to Walt Disney World.

I have stayed in every resort level and love to try all the different food Disney has to offer. My goal is to bring a Magical Experience to each trip- regardless of what you're celebrating or who is in the group! I've planned for groups including toddlers, "Non-Disney" people (My amazing boyfriend who I drag at every chance I get), and even grandparents!

I have also been to Universal and I love the park's attractions and want to make your trip as stress free as possible for you so you can take it all in!

I have been planning vacations for family and friends since high school and am excited to now be able to plan your dream vacation!


Tia Leblanc


I live in East Tennessee, right outside of Gatlinburg. It’s so nice waking up to see the Great Smoky Mountains each morning. My family enjoys traveling and making memories together. We are very fortune to live close to Dollywood, Ripley’s Aquarium, and not to far from Biltmore in Asheville NC.

My first trip to the Walt Disney World Resort was in 1993 and since then my family has visited Walt Disney World 23 times. My mother likes to say, I was bitten by “The Mouse” on my first trip as a kid. Our family visits at least once a year. I have traveled with the Disney Cruise Line on multiple occasions. In April of 2018, we visited Disneyland for the first time. It was so magical to experience Walt’s original park. In June of 2018, we were able to travel to Hawaii to experience Disney’s Aulani.

My friends and family call me the Disney expert. Let me use my expertise to help you plan your vacation. I enjoy helping families plan vacations so they can make those special memories they will always treasure. I look forward to working with you and your family to make your vacation dreams a reality.


Susan Sumpter

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I have been intrigued with the travel industry for over twenty years. Having traveled to many countries and many different Disney properties, I enjoy planning and executing vacations for my family of five. I graduated with a degree in Hotel, Restaurant and Tourism Management in 2001. I have worked in many different hotels and even participated in the Disney College Program, working at The Crystal Palace in the Magic Kingdom at the Walt Disney World Resort.

I have traveled to Walt Disney World many more times since my time in the college program. In addition to multiple trips to Florida, I have visited Disneyland 5 times, Disneyland Paris 1 time, and cruised twice with Disney Cruise Line. I have traveled as a child, with my husband, and with my three children. Recently I began planning trips with my parents allowing for three generations to experience Walt Disney World together!

I am excited at the opportunity to help guide you through the process and book your vacation! Susan lives in Taylor, Texas.